WP Tutoring Privacy Policy

Effective Date: July 8, 2026 Last Updated: July 8, 2026

This Privacy Policy explains how ByRivers Tech LLC (d/b/a WP Tutoring) ("Company," "we," "us") collects, uses, shares, and protects personal information when you use the WP Tutoring website, applications, and services (the "Service"). By using the Service you agree to this Policy.

1. Information We Collect

You provide: - Account data — name, email address, password (stored hashed), and optional profile details. - Billing data — plan, transaction history, and billing address. Payment card details are collected and processed directly by our payment processor ([PAYMENT PROCESSOR, e.g., Stripe]); we never store full card numbers. - Communications — support requests, feedback, survey responses, and any content you submit (e.g., comments or questions).

Collected automatically: - Usage data — courses viewed, tutorial and demo progress, quiz results, feature usage, timestamps. - Device/log data — IP address, browser type, operating system, referring pages, and error/diagnostic logs. - Cookies and similar technologies — session cookies for sign-in and security (essential), plus analytics cookies as described in Section 6.

We do not knowingly collect data from children under 16; the Service is not directed to children. If you believe a child provided us data, contact us and we will delete it.

2. How We Use Information

We use personal information to: - provide, operate, and secure the Service, including authentication, progress tracking, and sandbox/demo session management; - process subscriptions, payments, and refunds, and prevent fraud and abuse; - respond to support requests and communicate service notices; - improve the Service, including analyzing which tutorials and features are used and where users get stuck; - send marketing emails about new courses or features only with your consent or as permitted by law — every marketing email includes an unsubscribe link; - comply with legal obligations and enforce our Terms of Service and Acceptable Use Policy.

Where the GDPR or similar laws apply, our legal bases are: performance of our contract with you; our legitimate interests in operating, securing, and improving the Service; your consent (which you may withdraw); and compliance with legal obligations.

3. What We Do NOT Do

- We do not sell your personal information. - We do not share your personal information with third parties for their own targeted advertising. - We do not use your support requests or submissions to train third-party AI models without your consent.

4. Sharing

We share personal information only with: - Service providers acting on our instructions — hosting and infrastructure, payment processing, email delivery, analytics, and customer support tooling — bound by confidentiality and data-protection obligations; - Legal and safety recipients when required by law, subpoena, or to protect the rights, safety, or property of the Company, our users, or the public; - Business transfers — a successor in a merger, acquisition, or sale of assets, subject to this Policy.

5. International Transfers

We are based in the United States and process data there. If you access the Service from outside the U.S., you understand your data will be transferred to and processed in the U.S. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for transfers from the EEA/UK.

6. Cookies and Analytics

Essential cookies are required for sign-in, security, and session state. We use Google Analytics to understand aggregate usage. Where required by law, non-essential cookies are set only after you consent via our cookie banner, and you can withdraw consent at any time. Most browsers also let you block or delete cookies; blocking essential cookies may break sign-in.

7. Retention

We keep personal information for as long as your account is active and as needed for the purposes above. After account deletion, we delete or anonymize personal information within [90] days, except records we must retain for legal, tax, billing-dispute, or security purposes, which are kept only as long as required.

8. Security

We use reasonable technical and organizational safeguards, including encryption in transit (TLS), hashed passwords, access controls, and tenant isolation. No system is perfectly secure; you are responsible for keeping your credentials confidential. If a breach affecting your personal information occurs, we will notify you and regulators as required by law.

9. Your Rights

Depending on your location (e.g., EEA/UK GDPR; California CCPA/CPRA; other U.S. state privacy laws), you may have rights to: access a copy of your personal information; correct it; delete it; port it; object to or restrict certain processing; opt out of marketing; and not be discriminated against for exercising these rights. Where processing is based on consent, you may withdraw it at any time.

To exercise any right, email service@wp-tutoring.com from your account email or use in-app account settings. We will verify and respond within the time required by applicable law. EEA/UK residents may also lodge a complaint with their supervisory authority; California residents may use an authorized agent.

We do not sell or "share" (as defined by the CPRA) personal information, so no "Do Not Sell or Share" opt-out is required; we honor Global Privacy Control signals where legally required.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be announced by email or in-app notice and by updating the date above. Continued use after the effective date constitutes acceptance.

11. Contact

ByRivers Tech LLC (d/b/a WP Tutoring) 9565 Cliffdale Rd. #167, Fayetteville, NC 28304 Email: service@wp-tutoring.com